Frequently Asked Questions

Please reach us by emailing floridamanresidential@gmail.com or call/text 850-318-3887.

What are your hours of operation?

We are open Monday- Saturday from 7:00 AM to 7:00 PM CST. We're closed on Sunday.

How much experience does your technician have?

Andrew Rowzee has over 10 years of experience in the Appliance Repair field and is knowledgeable in all top industry appliance brands we're factory authorized with LG, Dacor, and Midea.

Do you offer emergency repair services?

Yes. Call or text to speak with the technician. Texting is the preferred method of communication for the fastest response at 850-318-3887.

Are you insured and licensed?

Hiscox Liability Insurance Policy #P102.138.512

State Farm Vehicle Policy #L881993-F01-59A

Escambia Business Tax Account #717495

How does the customer know the cost of repair?

The standard diagnostic trip charge is $125 or $100 for veterans/ active military. The refrigerator only calls for specific name brands: Samsung, GE, Frigidaire, Electrolux, Haier, Sub Zero and Bosch is $150.00. The AVERAGE repair cost is $275. That is the average not an actual cost until parts are looked up and I always shoot a flat rate price for repair. We're not the cheapest nor are we the most expensive. We strive on being fair and upfront.

Do you wear shoe covers, gloves and a mask?

Upon customer request.

What is the policy on wood floors or soft vinyl?

If the appliance has to be moved, I will use flooring protection. Customers will need to sign a "Non-Liability Form" at the start of the appointment.

Do you reserve the right to refuse service?

Yes. If there are infestations present, anyone's safety is threatened, or any hostile threats are made. Please keep repair areas clear from debris and pets. There will be no refunds and tech will vacate the premises immediately.

Do you work on all appliances?

I will work on all appliances including window/portable AC units. The initial installation will determine the serviceability of the appliance e.g., dishwashers, garbage disposals, and window units. We do not service vacuums. We do not sell parts. We no longer service Bosch dishwashers but repair all other appliance products of this manufacturer.

What areas do you service currently?

We service Escambia and Santa Rosa Counties.

What payment methods do you accept?

We accept cash, checks, and cards via our card services partner iWallet. If a card payment is declined or a check is returned, we reserve the right to only take cash payments from clients. Please note that payment is due upon completion of service, and any unpaid invoices will be subject to legal action.

What is your warranty?

90 days unless specified by the manufacture or signed agreement.

Do you sell parts or appliances?

No, we do not sell parts to customers, and we do not buy/sell appliances.